Hilarious NHS Complaints Letter from a Desperate Reader

woman reading

 

Last month Yael Biran broke her elbow in South-East London so she travelled to her local NHS hospital with a book to read while in the waiting rooms. However, the experience was not at all what she expected, so she wrote the following complaints letter.

 

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Source: http://literaryames.wordpress.com/2015/07/08/hilarious-nhs-complaints-letter-from-a-desperate-reader